Support

Taglocity 2.0 is currently in private beta. Please email us for support. Thank you for very much for your feedback.

OAQ: Occasionally Asked Questions

  • Why collaborate with Taglocity?

    Today’s email problems can only be improved so far with a single person and their inbox. To eliminate email overload, enable knowledge reuse, and profit from collective intelligence requires a community style improvement that can only occur with a group.
  • What’s collective intelligence?

    Collective Intelligence refers to any system that taps the expertise of a group rather than just an individual.
  • Do I need to change the way I work?

    Taglocity does not require you to use new software applications or change the way you like to work. The client integrates seamlessly with Microsoft Outlook.
  • Will my emails be displayed to everyone?

    No, only the emails that you want to share with the group will be published. To publish the message to the group you just need to send it to the group account (for example if you belong to a group called 'Taggers' you will publish by sending the email to taggers@groups.terazen.com).
  • Who is Taglocity for?

    Taglocity works well for individual office workers who get lots of email, but provides even more value when used by workgroups and all members of cross-functional teams.
  • What’s in it for just me?

    You send and receive a lot of email and a significant part of your day is consumed trying to manage your inbox, or find important information from your archives.
  • But I like using lots of Outlook Folders…?

    Folders work well for some people, but have some disadvantages. Often your content needs to be 'tagged' to more than one single subject and a single folder just isn't good enough. Also, folders are hard to change over time and quickly become unmanageable in that your archives must always reflect your original folder set up. Often you just end up not bothering and are left with a complex tree of folders you never use.
  • My 'XYZ' Desktop Search toolbar in Outlook is great, why would I bother with Taglocity?

    Desktop Search tools are very good, in that they harness the power of the desktop computer to let you quickly find all sorts of files and content on your computer. Taglocity can be thought of as using the underlying power of this search, but for queries tailored to be specific to your tags and Outlook. As Desktop Search indexes so many more types of stores and data, it is becoming increasingly difficult to find things just with a couple of remembered key words. Often you get back far too many results in a long list and, although the search performed quickly, you are still left with a lot of work to do. Taglocity uses the tags as a 'context' for you to start with - you will find that you can get to what you need many times quicker using this approach.

Leveraging your way of working
    

Videos

In order to help you get started we are creating a few videos to help you along. Make sure to watch the first of our series of videos 'Taglocity Quick Start - Creating Tags'. We will be adding more videos soon!

Taglocity 2.0 Beta

We have many plans in the works for support post beta, but in the meantime, please see the getting started for tips and suggestions for first time Taglocity 2.0 users.

Your feedback and advice is important to us so please let us know what you think. Thanks for your interest and participation.

Taglocity Version 1.1

Taglocity 1.1 for Microsoft Outlook can be downloaded here. Please email us here for support.


Copyright 2008 Terazen Technology, Inc. All Rights Reserved